Aruba goes live with Harris NorthStar

Aruba and OTTAWA, Canada. November 21, 2008

The NorthStar division of Harris Computer Systems (Harris) is pleased to announce today that W.E.B. Aruba N.V. is now live on NorthStar CIS.

W.E.B. N.V. supplies Aruba with fresh water through a sophisticated desalination process and generates the electrical power for the island. W.E.B. N.V. replaced their aged in-house program with the robust NorthStar CIS. This successful implementation is part of Harris NorthStar’s continuing commitment of introducing cutting edge technology to utilities worldwide. NorthStar CIS is providing W.E.B. N.V. with a multilingual, multicurrency system, which is capable of printing letters and bills in W.E.B. N.V. customers’ language of choice.

“WEB Aruba N.V. a water utility with 36 000 customers successfully went live with NorthStar CIS after a 16 month scheduled implementation. The implementation included support for multiple currencies (US, Florins), language of choice bill prints and streamlined back office procedures to manage service orders with NorthStar’s proprietary mCARE application for mobile dispatch and service order management. WEB Aruba NV is excited about the new system, the simplified procedures, and the customer service benefits it offers to the community. The implementation is proof of NorthStar being a customer friendly system - in particular for customers in this region who might have the same work requirements. WEB Aruba N.V. is very satisfied with the support received by Harris NorthStar during the implementation process.”

Jennai Chin, W.E.B. N.V. Project Manager

“Throughout Harris NorthStar’s long and successful history, working directly with clients has provided great insight into how people really use our solutions,” said Rob DiMurro, General Manager of Harris NorthStar. “Close interaction of the sort we enjoyed with W.E.B. Aruba N.V. shapes how and what we design for future versions. This particular implementation was a an example of great collaboration as W.E.B. Aruba really understood their requirements and worked closely with our staff to ensure the implementation successfully addressed the unique requirements for W.E.B. Aruba and the region”.

NorthStar CIS represents the next generation of CIS software. Incorporating a state-of-the-art user interface, it provides users with business-focused functionality and ease of use. NorthStar CIS continues to deliver innovative, utility-specific features in a robust environment that is cross-database and cross-platform capable. Harris NorthStar is dedicated to giving customers value driven software with unparalleled customer support.

For more information visit www.harriscomputer.com

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